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We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Insteadthereis a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included. The security system page is just an add on to the main Xfinity website, and it feels very much like an afterthought. There are no links to testimonials or reviews of any sort for their home security systems and most of the links lead you back to the standard cable TV or internet services for which Xfinity is widely known.
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These innovations are creating new options for consumers and driving changes in the way monitoring services and first responders react to emergencies.
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Their fear is escalated by the frightening facts reported by the Government.